Terms & Conditions
Last updated: October 18, 2024
Agreement to Terms
By accessing our website or using the cleaning services provided by ALL-PRO CLEANING SYSTEMS, INC ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.
Services Description
ALL-PRO CLEANING SYSTEMS, INC provides professional cleaning services including but not limited to:
- Commercial and office cleaning
- Residential house and apartment cleaning
- Deep cleaning and sanitization services
- Eco-friendly green cleaning solutions
- Scheduled maintenance cleaning programs
- Custom cleaning solutions for specialized needs
Booking and Scheduling
Services can be booked through our website, by phone, or by email. Upon booking:
- You will receive a confirmation of your scheduled service
- We require accurate information about the service location and scope
- Access to the premises must be provided at the scheduled time
- Special instructions or requirements should be communicated in advance
Pricing and Payment
Pricing for our services is based on the scope of work, square footage, and service frequency:
- Quotes provided are estimates and may be adjusted based on actual conditions
- Payment is due upon completion of services unless otherwise agreed
- We accept major credit cards, checks, and electronic payments
- Recurring service clients may be billed on a monthly basis
- Late payments may incur a fee of 1.5% per month on outstanding balances
Cancellation Policy
We understand plans can change. Our cancellation policy is as follows:
- 24+ hours notice: Full refund or free rescheduling
- Less than 24 hours notice: 50% of service fee may be charged
- No-show: Full service fee may be charged
- Emergency situations will be handled on a case-by-case basis
Client Responsibilities
To ensure effective and safe cleaning services, clients agree to:
- Provide safe and reasonable access to the cleaning area
- Secure or remove valuable, fragile, or irreplaceable items
- Inform us of any hazardous materials or conditions
- Ensure pets are safely secured during cleaning visits
- Disclose any health or safety concerns relevant to cleaning staff
Liability and Insurance
ALL-PRO CLEANING SYSTEMS, INC carries comprehensive liability insurance:
- We are fully bonded and insured for your protection
- Claims for damage must be reported within 24 hours of service
- We are not responsible for damage caused by pre-existing conditions
- Liability for any single incident is limited to the cost of the service
- We are not liable for items not disclosed as valuable or fragile
Satisfaction Guarantee
We stand behind our work with a satisfaction guarantee:
- If you're not satisfied, contact us within 24 hours
- We will return to address any concerns at no additional charge
- Re-cleaning must be for areas included in the original service
- Guarantee does not apply to conditions beyond our control
Eco-Friendly Products
Our commitment to eco-friendly cleaning means:
- We use plant-based, biodegradable cleaning products
- Our products are free from harsh chemicals and synthetic fragrances
- Products are safe for children, pets, and those with sensitivities
- Client-requested alternative products may be used upon request
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of ALL-PRO CLEANING SYSTEMS, INC and is protected by copyright laws. You may not reproduce, distribute, or use any content without our express written permission.
Dispute Resolution
Any disputes arising from these Terms or our services shall be resolved through:
- Direct communication with our management team
- Mediation if direct resolution is unsuccessful
- Arbitration under the laws of the State of Utah if necessary
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified Terms.
Contact Information
For questions about these Terms & Conditions, please contact us:
ALL-PRO CLEANING SYSTEMS, INC
7747 S Allen St, Midvale, UT 84047
Phone: (435) 549-0146
Email: roger.rasmussen@allprocleaningsyst.com